You establish an internet connection through your regular ISP, then use an email client, such as Netscape Communicator, Microsoft Outlook, or Eudora, over that link to reach the BaseSpace.net mail server. However, we do require that you use a secure (SSL-encrypted) connection.You can also use our web email client, at https://secure.basespace.net/squirrelmail
SSL stands for Secure Socket Layer, is a method for encrypting that communication so that bad people cannot eavesdrop and read your mail or find out your password.
These instructions presume that you are resonably familiar with your email client software.
When you first go to get your mail, you will be prompted to accept an SSL certificate. (Our SSL certificate is self-signed.) Clicking through these prompts should be self-explanatory. You will then be prompted for your password. Enter your BaseSpace.net password. (See below for information on obtaining and changing your password.)
Note that one of the features of IMAP is that you can configure more than one IMAP server at a time. For example, you could have your email from your ISP and your BaseSpace.net email on different servers, yet simultaneously be connected to both.
We do support authenticated SMTP (SMTP AUTH). Try setting your outgoing mail server to
secure.basespace.net, port 465, normal password, and SSL/TLS enabled.
Yes. You can get to it at
Yes. You can either have your BaseSpace.net account forward to that account, or you could use the virtual aliases file for your domain to forward arbitrary email addresses at your domain to whoever you like.
Forwarding management is available on the secure web site:
This is described in detail in HOWTO.manage.your.mail
Talk to Alex either in person or on the phone at 978-927-1969. Note that sending passwords unencrypted through email is frowned upon, as they can be intercepted and read in the clear. You should then change your password to one that only you know. This can be done via the password changing function available on our internal website:
This is a security restriction. Unfortunately, the File Transfer Protocol sends passwords unencrypted over the net. By policy we do not allow any such protocol to go outside our own trusted network. Instead, you need to use SCP.
SCP stands for Secure CoPy. It works very much like FTP except that it encrypts all the data that flows over the network, so you can use it from anywhere. Here are some SCP clients: